Hotel & Property Management

CXPMS for connected hotel operations.

Manage reservations, front desk, guest folios, POS room charges, housekeeping status, agents, groups, and reports from one backoffice system.

Built for hotel owners, boutique hotels, resorts, and restaurants with rooms that need property operations and billing to stay aligned.

7
Core PMS areas
Front desk to reporting
POS
Room-charge flow
Restaurant bills to folio
Multi
Location ready
With role permissions
CXPMS hotel PMS dashboard
Connected Billing
Room, POS, payment, and invoice in one folio
PMS + POS + Backoffice

One guest journey, one operating record.

CXPMS gives reception, restaurant, housekeeping, accounts, and management a shared view of the stay. Reservations become check-ins, restaurant bills become room charges, folios become settled invoices, and reports show what happened across the property.

Conflict-aware reservations

Availability checks help prevent room conflicts before bookings are confirmed.

Guest and billing control

Profiles, credit balances, folios, payments, invoices, and folio locking stay tied to the guest stay.

CXPMS POS room-charge integration
PMS Feature Blocks

Complete property management for daily hotel work.

Practical modules for the operating work your team handles every day: front desk, reservations, guest records, folios, POS room charges, housekeeping status, agents, groups, allotments, reports, locations, and permissions.

Front Desk

Keep reception focused with a live operating view of today, tomorrow, and every occupied room.

  • PMS dashboard with room timeline and occupancy overview
  • Arrivals, departures, in-house guests, and room status
  • Guest profiles with VIP flag, passport/NIC, loyalty ledger, and credit balance settlement

Reservations

Manage bookings confidently from single-room stays to complex multi-room reservations.

  • Single and multi-room reservation management
  • Availability checks with room conflict prevention
  • Room, room type, sellable room type, and rate management

Billing

Give the front desk clear folio control from room charges through final settlement.

  • Guest folios with room charges, payments, and invoice numbering
  • A4 bill printing and 80mm receipt printing
  • Folio locking for controlled settlement and checkout

POS Integration

Connect rooms and restaurant operations so food and beverage charges reach the guest account cleanly.

  • Restaurant and POS bills can be posted as room charges
  • Front office sees POS charges inside the guest folio
  • A connected flow for properties with restaurants, cafes, bars, or room-service billing

Housekeeping

Keep room readiness visible to operations without adding unnecessary process overhead.

  • Clean, dirty, and out-of-order room status
  • Room status visibility for reception and operations
  • Housekeeping status works alongside arrivals, departures, and in-house views

Agents & Groups

Handle corporate, agent, and group business with the commercial details attached.

  • Group bookings with group master folio and master billing
  • Travel agent management, contracts, uploaded contract documents, commission, and contract rates
  • Room allotments with pickup tracking and auto-release

Reports

Give owners and managers the daily property view they need for revenue and operations.

  • Guest in-house, expected arrivals, and expected departures reports
  • Room revenue summary and room revenue detail
  • Multi-location support with role-based permissions

Restaurant POS + In-room QR Ordering

For properties with a restaurant, cafe, bar, or room-service operation, CXPMS can work alongside CXPOS so guests scan a room QR, place an order, and the restaurant bill can flow back as a room charge for checkout.

Place a QR code in the room so guests can order from the restaurant menu through CXPOS QR ordering
Restaurant/POS bills can be posted to the room folio using the PMS room-charge integration
Useful for room service, resorts, boutique hotels, cafes, bars, and restaurants with rooms
Reduces phone-order handling and keeps food, beverage, room charges, settlement, and reporting connected
PMS Workflow

Reservation to report, with POS charges in the middle.

A practical workflow for properties where rooms, restaurant bills, settlement, and reporting need to line up across the same operation.

ReservationCheck-inPOS chargesFolio settlementCheckoutReports
See the Workflow
STEP 1

Reservation

Create single or multi-room reservations after availability checks prevent room conflicts.

STEP 2

Check-in

Use arrivals, guest profile details, credit balance, VIP flag, and room status at reception.

STEP 3

POS charges

Post restaurant or POS bills to the guest room and keep charges visible in the folio.

STEP 4

Folio settlement

Review room charges, POS charges, payments, invoice number, receipt printing, and folio lock.

STEP 5

Checkout

Finalize settlement with A4 bill or 80mm receipt output and close the guest account cleanly.

STEP 6

Reports

Track in-house guests, arrivals, departures, and room revenue summaries or details.

Built for Real Properties

Suitable for hotels, boutique stays, resorts, and restaurants with rooms.

CXPMS is positioned for operators who need reservation control, front desk visibility, restaurant room charges, folio settlement, agent contracts, group billing, housekeeping status, and owner-ready reports in the same backoffice environment.

Multi-location operations

Support properties or outlets with role-based permission control.

Controlled access

Keep sensitive PMS actions aligned with team roles and responsibilities.

What CXPMS helps your team manage

Rooms, room types, sellable room types, and rates
Guest records with duplicate detection and identity details
Agent contracts, contract documents, commissions, and rates
Allotments, pickup tracking, and auto-release
A4 bills, 80mm receipts, and invoice numbers
In-house, arrival, departure, and room revenue reports

Frequently Asked Questions

Straight answers for hotel and property operators comparing PMS options.