PMS Feature Blocks
Complete property management for daily hotel work.
Practical modules for the operating work your team handles every day: front desk, reservations, guest records, folios, POS room charges, housekeeping status, agents, groups, allotments, reports, locations, and permissions.
Front Desk
Keep reception focused with a live operating view of today, tomorrow, and every occupied room.
- PMS dashboard with room timeline and occupancy overview
- Arrivals, departures, in-house guests, and room status
- Guest profiles with VIP flag, passport/NIC, loyalty ledger, and credit balance settlement
Reservations
Manage bookings confidently from single-room stays to complex multi-room reservations.
- Single and multi-room reservation management
- Availability checks with room conflict prevention
- Room, room type, sellable room type, and rate management
Billing
Give the front desk clear folio control from room charges through final settlement.
- Guest folios with room charges, payments, and invoice numbering
- A4 bill printing and 80mm receipt printing
- Folio locking for controlled settlement and checkout
POS Integration
Connect rooms and restaurant operations so food and beverage charges reach the guest account cleanly.
- Restaurant and POS bills can be posted as room charges
- Front office sees POS charges inside the guest folio
- A connected flow for properties with restaurants, cafes, bars, or room-service billing
Housekeeping
Keep room readiness visible to operations without adding unnecessary process overhead.
- Clean, dirty, and out-of-order room status
- Room status visibility for reception and operations
- Housekeeping status works alongside arrivals, departures, and in-house views
Agents & Groups
Handle corporate, agent, and group business with the commercial details attached.
- Group bookings with group master folio and master billing
- Travel agent management, contracts, uploaded contract documents, commission, and contract rates
- Room allotments with pickup tracking and auto-release
Reports
Give owners and managers the daily property view they need for revenue and operations.
- Guest in-house, expected arrivals, and expected departures reports
- Room revenue summary and room revenue detail
- Multi-location support with role-based permissions
Restaurant POS + In-room QR Ordering
For properties with a restaurant, cafe, bar, or room-service operation, CXPMS can work alongside CXPOS so guests scan a room QR, place an order, and the restaurant bill can flow back as a room charge for checkout.
Place a QR code in the room so guests can order from the restaurant menu through CXPOS QR ordering
Restaurant/POS bills can be posted to the room folio using the PMS room-charge integration
Useful for room service, resorts, boutique hotels, cafes, bars, and restaurants with rooms
Reduces phone-order handling and keeps food, beverage, room charges, settlement, and reporting connected